The System

A technology driven measurement instrument, management system and development process to build the capacity of teams for improving their operational effectiveness, profit margins, profitability and as a result, contribute significantly to the overall business results of companies/organisations.

Internet Operating Support System

The Internet Operating Support System ® (IOSS ®). A UNIQUE interactive Internet based process and system, the only one if it’s kind in the world that enables a team to become completely self-organised and self-managed. It transforms your team into a cohesive, coherent and highly focused self-organising operational and management unit.

New Team High-Tech to Boost the Bottom-line



Whats Unique

  • It’s not a training intervention but an organisation development intervention
  • It creates opportunities for people to develop their full potential
  • It transforms a work group into a ”Self-organising Value-directed Work Team”
  • It introduces a manageable, continuous improvement system that enables a team / organization/ company to measure & manage team effectiveness and performance better
  • Parts of the measurement criteria are customised to make it relevant and team specific
  • It links learning to bottom-line performance improvement on a sustainable basis i.e. current business issues & pressures of a team are transformed into their goals and thus in the process of achieving them, become learning experiences at the same time
  • The system enables teams (& management) to track progress on a weekly, monthly, and quarterly basis, creating their own “performance balance (sheet) scorecard”
  • It brings team effort and results into alignment with organisation & company strategy
  • It creates a learning and growth team culture automatically i.e. a ‘continuous improvement mind-set’
  • It builds customer sensitivity and a customer driven way of operating i.e. a ‘service & customer satisfaction motivation’
  • It develops a business and business process mentality i.e. ‘business goals are the central focus of attention’
  • It establishes a financial and profit consciousness i.e. ‘linking team efforts with bottom-line performance’
  • Management has access to each team’s results on the Internet system which integrates team performance management with the organisation’s management system
  • It enables a company to improve profit margins and profitability directly
  • It builds team coherence and cohesiveness in the pursuit of effectiveness i.e. team spirit, commitment and participation with responsibility
A 360° Performance Assessment of The Key Success Factors

Goal Achievement

Measurements of progress of team KPI’s and goals keep the focus of attention of team members consistently on what really is important and matters. It saves time, effort & money.

Read More

Skills Application

Action learning enables everyone to improve their level of competency by learning and applying better group skills like; decision-making, problem solving, communication, conflict resolution, cooperation, collaboration and leadership skills. Action learning addresses the real issues.

Read More

Continuous Improvement

Learning how to improve consistently what is important within a team will add value to the team’s customers. As a team, you either serve the customer or you serve someone who is.

Read More

Team Spirit

Trust is the basis for building a strong spirit in the team. The lack of it will destroy the team. It enables people to fuel their passion and activate their potential to do the very best they can. When people learn to feel good about themselves, they feel good about others and they feel good about their task.

Read More

Teamwork Practices

Learn to stop doing work that’s not important, learn to stop misperceiving your team’s identity, learn to stop interacting with the wrong people and learn to stop doing the wrong parts of your tasks.

Read More

Resource Utilisation

Becoming aware of and mobilizing all the internal and external interdependent resources of the team empowers the team to achieve more in less the time. Resources encompass time, information, technology, skills, experience, knowledge, innovation, manpower and customers.

Read More

Visible Leadership

Learning how to lead is just as important as learning how to follow. Our processes make this possible by giving everyone the opportunity to activate and grow their leadership talent.

Read More

Customer Satisfaction

The customer is the business. The team is either serving the customer directly or serving someone who is serving the customer. Customer service is a compound skill that is completely depended on effective teamwork. It’s the ultimate measure of success.

Read More
Team Performance Software

Interactive Internet Based System

Improve business performance and profitability with our easy to apply, sustainable system and process that will revolutionise the way your teams work, save time in getting results and add up to 25% to your bottom line.

View Our System


"I have made use of Johan Cronje of Integro to go to the next level with my management team who is very mature in their understanding of their responsibilities and the way they work with each other. Johan however offered insights, methodologies and self-evaluations which offered the team members an opportunity to understand each other’s personal work profile and thus how they think, behave and ultimately operate as individuals and in a team. This was most interesting, valuable and a good foundation. We are now going into the next phase which is the team effectiveness and KPI sections where all this comes together facilitated by Johan through various interventions. The team is motivated and eager to continue with the next phase."

Ian Myburgh - Managing Director, ZF Lemforder SA (Pty) Ltd

"The workshops improved team spirit and co-operation. At the time the identifying of goals and strategies to improve our team effectiveness gave structure, motivation and meaning. The signing of commitments to improve interpersonal and work relationships between team members and to explore the differences in personality also provided an atmosphere for personal growth as well as more understanding of each individual team member."

Rochelle Human - Group HR, Venture Otto SA (Pty) Ltd

"1. The course brought my team closer together and provided a good understanding of what makes each team member tick. This assisted in the personal interactions between the team members being improves which resulted in a closer knit team which works more closely together now. Since the training we have instituted weekly team meetings which have greatly assisted the team unity that has developed."

Tim Waterson - Group Financial Manager, Venture Otto South Africa

"We had good feedback from top management on the sessions you have facilited, as well as from team members on the lower levels. It is important to us not to implement any intervention in isolation. It should flow from the company vision and strategy. Your approach fully complimented this line of thinking. We saw a better understanding in teams who completed the training, with a common purpose and more empathy for other team members. Diversity was seen as a positive, not a problem area and people realised that different is not wrong, it is merely different. We will certainly implement this programme with the newly formed teams and I know we will get the results we expect."

Johan Brits - Manager: Training & Development, Santam

"The general feeling amongst the team is that since the inception of the Intégro Learning team building process, teams are more goal and target driven. Interaction amongst the sub-teams enables everyone to have a better understanding of the department as a whole and if need be, the teams rally together to resolve important matter. In essence, the team building has improved business and personal relationships between members, and everyone found the team building process to have had a positive effect on themselves and on the team as a whole."

Quentin Dollman- Executive Manager Operations, Afrisam

"Our biggest learning from the team development process was the fact that we needed to ensure that we could keep meeting our timelines on projects that we identified a year back. We are well within our target and have actually exceeded our savings. The scoring system online ensures that we stay focused and I must say it helps a great deal in this world of pressure."

Awie Grobler -Commodity Manager, BHP Billiton

"I am very encouraged with the results. There has been a shift over the past 3 months in that the individuals are reacting to issues without my involvement. They are organizing themselves! This is exactly what you and I were aiming at ‘Self-Organising Teams’. Our success as a team is evident. We have been able to win the, Venture Group, Plant of the year award two years in a row."

Dean Vernon - Managing Director, Venture Automotive

"One must ask the obvious question. Can we measure the results? The answer is a resounding YES. Operating income has improved, margins improved to the extent that after 5 months trading after the workshop, when similar companies are issuing profit warnings, this business is 11% ahead of budget and 46% ahead of last year, where it counts at operating level."

Mike Chase - HOD - HealthCare, Aspen Pharmacare

"The improvement in problem solving resulted in us, in effect, getting our investment back within one week after the first 2-day workshop, as we were able to solve a management problem that had plagued us for 8 months."

Noel Peberdy - Managing Director, Kenwalt Systems

Adding Value

What Sets Us Apart

What Makes Our System Unique?

Accelerate Team Performance

What Makes Teams Work

Teamwork Practices

Continuous Improvement

Resource Utilisation

Skills Application

Team Spirit