A technology driven measurement instrument, management system and development process to build the capacity of teams for improving their operational effectiveness, profit margins, profitability and as a result, contribute significantly to the overall business results of companies/organisations.
Internet Operating Support System
The Internet Operating Support System ® (IOSS ®). A UNIQUE interactive Internet based process and system, the only one if it’s kind in the world that enables a team to become completely self-organised and self-managed. It transforms your team into a cohesive, coherent and highly focused self-organising operational and management unit.
New Team High-Tech to Boost the Bottom-line
Whats Unique
- It’s not a training intervention but an organisation development intervention
- It creates opportunities for people to develop their full potential
- It transforms a work group into a ”Self-organising Value-directed Work Team”
- It introduces a manageable, continuous improvement system that enables a team / organization/ company to measure & manage team effectiveness and performance better
- Parts of the measurement criteria are customised to make it relevant and team specific
- It links learning to bottom-line performance improvement on a sustainable basis i.e. current business issues & pressures of a team are transformed into their goals and thus in the process of achieving them, become learning experiences at the same time
- The system enables teams (& management) to track progress on a weekly, monthly, and quarterly basis, creating their own “performance balance (sheet) scorecard”
- It brings team effort and results into alignment with organisation & company strategy
- It creates a learning and growth team culture automatically i.e. a ‘continuous improvement mind-set’
- It builds customer sensitivity and a customer driven way of operating i.e. a ‘service & customer satisfaction motivation’
- It develops a business and business process mentality i.e. ‘business goals are the central focus of attention’
- It establishes a financial and profit consciousness i.e. ‘linking team efforts with bottom-line performance’
- Management has access to each team’s results on the Internet system which integrates team performance management with the organisation’s management system
- It enables a company to improve profit margins and profitability directly
- It builds team coherence and cohesiveness in the pursuit of effectiveness i.e. team spirit, commitment and participation with responsibility
